| RESEARCHOur research recommendations are based on your current situation and overall position with those your serve. We recommend working with your customer base for greater return on your investment. Overall Customer Satisfaction/Market Research Telephone Survey
- Expand the scope of questioning to include overall customer satisfaction questions with reason of dissatisfaction if stated
- Determine general awareness of products and services, focusing on areas you are interested in building
- Inquire about products and services that will likely generate leads and additional sales
- Cross-Sell and Up-Sell
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